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Tips for Interviewing/Hiring Household Employees

  • Date: 2018-04-04
  • Issued by: Labor Affairs Bureau

Before interviewing a household employee candidate, it is always best to consult with previous employers, if possible, and check references. During the interview and after hiring, it is strongly advised to discuss and reach a clear understanding on a number of key points. Where relevant, these may include:

-Cleaning: How much cleaning do you expect the amah to do herself? If there is also a gardener, where is the dividing line between his and the amah's responsibilities?

-Childcare: How much time do you expect the amah to spend with your children and wha activities would you like her to do with them? You may want to introduce your children to the amah candidate during the interview and see how they react to each other.

-Cooking: If you want your amah to cook for you, this should be specified beforehand. Ask what dishes she can cook and whether she is willing to cover shopping for you as well.

-Special Needs: Any special needs and responsibilities expected of the employee, ranging from pet care to the taking of telephone messages, should be specified.

-Days off and holidays: Working hours should be fixed in advance, as Taiwan has five-day working weeks. Most amahs will choose to talke Saturday afternoons and Sundays off, in addition to major public holidays. In particular, Chinese staff will probably expect to take additional days off during the Chinese New Year, while Filipina amahs may want Christmas off. Whether or not staff are paid for holidays, or expected to work on those days, should be agreed upon ahead of time.

-Privileges: Whether or not employees are allowed to use the telephone, TV and other items should be specified. Whether a part-time amah also gets a mid-day meal should also be clarified.

-Health: Employers may request that a new employee get a medical examination, particularly in the case of live-in amahs and/or cooks. This can be arranged with the employer bearing the examination costs.

-Bonuses: Bonus payments--usually equivalent to a month's salary--are usually given out at Chinese New Year or Christmas. If an employee has worked for less than a year, this amount may be pro-rated. Smaller bonuses (typically NT$1,000 to NT$2,000) are sometimes given at Dragon Boat Festival, Moon Festival and similar traditional holidays.

When hiring a new employee, it is a common practice to agree upon a one-month trial period. If the employment is terminated during this period, payment is made for the number of days already worked.

Clear communication and agreement between both parties regarding the above details will help foster a successful working relationship. This is true during employment, with good communication, respect and flexibility all key elements.

  • Date : 2009-12-14
  • Hit: 11
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