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  • Date: 2018-02-14
  • Issued by: Taichung City Government

Paying Your Internet Bill


Depending on which internet service you have, most internet bills can be paid at most chain convenience stores such as 7-11, OK and Family Mart.(Check the back of your bill to make sure which convenience stores accept payments for these bills.) They can also be paid at banks, post offices or the gas company. You can also arrange to have automatic payments deducted directly from your bank account. Payments are due within seven days of billing.


There are also pre-paid internet packages available in Taiwan, these can be purchsed from most convenience stores. Some are also availble for purchase online. (See Applying for Internet)


If you are a HiNet customer and require services:

HiNet 24 Hours Toll Free Service Line: 0800-080412

Online Help Desk (Has English service)


Taiwan Mobile:

TWM users can dial the toll-free short code 85238 to receive a text message containing our nearest service location

24-hour English toll-free customer hotline:

In Taiwan: Dial 188 or 02-6606-2977

Overseas: +886-2-6606-2999 then press 7

Taiwan Mobile English Website

Cable Modem providers

TBC Chun Chien (serves Taichung downtown)

430, Dunhua Rd., Taichung City

Sales: (04) 0376-3333

Customer Service: (04) 3701-0101

TBC Chun Chien English Homepage


Vee Time (serves Wuri, Wufeng, Taiping and Dali Districts)

Chinese-only Homepage

Customer service: (04) 3901-2345.(04)2407-6789.0800-008789


FengMeng (Heping, Fengyuan, Xinshe, Dengshi, Shigang, Tanzi, Houli, Shengang, Daya and Waipu)

Chinese-only Homepage

Customer Service: (04) 2522-6666, 0800-001258


Taiwan Optical Platform (serves Dadu, Longjing, Quqi, Qingshui, Daan, Dajia and Shalu)

Chinese-only Homepage

Customer Service: 0800-011012


Taiwan Optical Platform (serving Wuri, Wufeng, Taiping and Dali)

Chinese-only Homepage

Customer Service: (04) 3705-0606

  • Date : 2010-12-26
  • Hit: 221