Issued by：Information Office
The Taichung City government is reported a complaint from a mother recently, said by the Transportation Bureau of the Taichung City government. The woman pointed out that she waited for a bus with her baby for an hour. Eventually, she decided to take a taxi. The Taichung City Mayor, Jason Hu, has notified the bureau to review and correct the situation. With the census conducted by the Transportation Bureau, it is found that 22% of the buses are behind the schedule. This has great influences on passengers' rights and interest. Hence, the Transportation Bureau plans to organise a meeting with all bus companies in the Taichung City on May 3rd. The companies have to give a full explanation of the situation and to draw resolutions to ensure all buses on the schedule.
According to the census of 48 bus lines during peak/non-peak time and holiday on the 28th. 29th and 30th of the April, 11% of the buses is found to behind the schedule (10-19 minutes behind the schedule); a 6% bus is serious behind the schedule (20 minutes behind the schedule) and 16% buses even miss the schedule.
The Transportation Bureau urges that the pubic report the bus falls behind or missing the schedule to the bureau. The public shall inform the date, route, place and direction of the buses to the bureau. Contact number:(04-22289111#1641~1643), E-mail: (email@example.com) We shall monitor the bus service quality together.